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TAPI Lines (from phone version 10.0)
Copyright (c) Global IP Telecommunications GmbH | Phone +49 6445 279971 0
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TAPI Lines (from phone version 10.0)
Copyright (c) Global IP Telecommunications GmbH | Phone +49 6445 279971 0
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Supported Systems |
32 und 64 Bit |
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Provider name |
GlobalIPTel TSP (32Bit) or GlobalIPTel TSP (64Bit) |
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TSP Line (Device) |
GlobalIPTel Multiline 000 - 049 (standard, Line count depends on license) |
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TSP Adresse |
GIT Address |
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TAPI Version |
TAPI 2.0 |
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Calls that are routed through the softphone are signalled by our TSP (Telephony Service Provider) automatically to all other TAPI compliant applications (Outlook Plugin or other third party CRM software). Third party applications can use information that is offered by the phone to open contact windows or notice forms.
Multiline TSP
The TAPI TSP allows the parallel assignement of TAPI Lines.
As default no individual TAPI Line is set. No futher configuration is required. The softphone runs in a standard mode and is immediately useable (backward compatibility).
If an individual TAPI Line should be used, the desired TAPI Line must be set in the phone menu "Advanced" -> "TAPI". Please note, that it is also needed to set the TAPI Line in third-party applications (TAPI-Client).
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Description |
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1 |
Specification of a TAPI Line (e.g. "9") Entering an individual TAPI line is only possible after enabling the field via checkbox on the right.
The TSP driver always shows the TAPI line number with leading zeros in 3rd party applications, e.g. "009". |
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2 |
Using individual TAPI Lines
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Example: Configuring TAPI in Outlook (Windows Dialer)
Select a contact. Click the right mouse button and select "Call". The "New Call" windows will be opened. Click at "Dialing Options..." and select "Global IP Tel Multiline" at "Connect using line
